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Jewelry & Watch Repair

Jewelry Repair Services in Worcester

Quality Service Jewelry Repairs

Our master jewelers and watch technician have worked in the industry for years. Their knowledge and experience ensure the highest quality possible on all custom designs, repairs and restorations. From repairing a broken clasp to restoring a cherished family heirloom, you are guaranteed the finest quality craftsmanship.

Jewelry Repair

M. Pope & Co. has been voted leading jeweler for jewelry repair in Central Massachusetts. Whether it’s new or a family heirloom, we understand how important a cherished piece of jewelry is to you. Our professionally skilled jewelers provide a full range of exceptional jewelry repairs, refinishing and refurbishment services. For instance, this includes resizing, chain repair, refurbishing, refinishing, replacing clasps, stone setting, tightening stones, ring sizing and more.

Watch Repair

With years of experience, we’ve completed just about every type of repair imaginable. From battery replacement, to removal of links, to a new watch band, to a complete overhaul and replacement of the movement, we can do it all. We’ll fix your watch and have you on your way in no time.

Watch Battery Replacement

When a quartz watch stops or starts losing time, the battery is usually the first thing to check. Bring it in and our watch technician will replace the battery and check that the watch is running properly. If the battery is not the problem, we will tell you what we see and give you an estimate before any further work.

It is worth replacing a dead battery promptly. A depleted battery left in a watch can leak and damage the movement, turning a simple battery change into a larger repair. Many quartz watches also warn you before they stop: the second hand starts jumping in two- or four-second steps instead of one. If you notice that, it is a good time to stop in.

How Repairs Work

Bring your piece in and we will look at it with you, explain what it needs, and give you a repair-cost estimate up front, so you know what to expect before we begin. The work is done in-house by our master jewelers and watch technician, whether you bought the piece from M. Pope & Co. or elsewhere.

Thinking about parting with a piece instead of repairing it? You can also sell or trade in fine jewelry with us, or have it valued with a jewelry appraisal.

Repair Questions, Answered

That piece means something. Here’s how we care for it.

Are repairs done in-house?
Yes. Our master jewelers and watch technician do the work themselves, from a simple broken clasp to restoring a treasured family heirloom, with real care and craftsmanship.
What kinds of jewelry repairs do you do?
A full range: ring sizing and resizing, chain repair, refinishing and refurbishing, replacing clasps, stone setting, and tightening loose stones.
Can you fix my watch?
We can, from a battery replacement or link removal to a new band, or even a complete movement overhaul. We’ll get it running and get you on your way.
Can you repair something I didn't buy from M. Pope & Co.?
Of course, new piece or cherished heirloom, we’re happy to help and can give you a repair-cost estimate on your jewelry and watches.
Can I get an estimate first?
Yes. We’ll provide a repair-cost estimate up front, so you always know what to expect before we begin.
Can you bring a family heirloom back to life?
That’s one of our favorite things to do. We treat every heirloom with the care it deserves and restore it beautifully.
What about warranty and cleaning?
Every piece purchased from M. Pope & Co. is backed by a Lifetime Warranty against defects in material or workmanship, plus unlimited cleaning and inspection for the life of the piece. We also offer complimentary cleaning, and we recommend having engagement rings and wedding bands checked every six months.